In
audit to evaluate the HRD structure, system, culture, competency
& other aspects, the following multiple methods are used:
Interviews:
Individual interviews with the top management are conducted
to capture the top management's thinking on the future plans
and opportunities available for the company. Interviews with
other levels of Managers and Staff are conducted n groups to
collect information about the effectiveness of the existing
HRD systems, culture, skills, styles, etc.
Group
Discussions and workshops: In large organizations,
diagnostic workshops could be conducted for a participative
diagnosis and evaluation of various aspects of HRD. In some
organizations TVRLS has used LSIP (Large scale interactive process).
Observation:
The auditors also observe various aspects of the organization
in order to evaluate the work place and work atmosphere and
assess the extent to which a congenial and supportive climate
exists in the organization. Observations are mainly made with
respect to physical facilities and living conditions, meetings,
discussions and other transactions, celebrations and other events
related to organizational life and culture, training and other
HRD related facilities including the classrooms, library, training
center etc.
Analysis
of records and documents: A scrutiny of the annul
report, performance appraisal forms, training documents, employees'
records, files maintained by the HR department, in-house journals
and periodicals is carried out to assess various strengths and
weakness of HRD.
Questionnaires:
a number
of questionnaires are used to extract information about HRD
systems, processes, styles and competencies.
Please refer to instruments sections for more details on this.